Frequently Asked Questions
How long is delivery ?
If ordered online before 3pm Delivery is usually 24 - 48hours Maximum .
Can I guarantee next day delivery ?
Yes , If next day delivery is required please call 01902.764000 for prices
Are all items in stock ?
All items are usually in stock however if your item is currently unavailable you will be contacted within 24hours
with anticipated delivery date .
Do you ship to Northern Ireland ?
Yes . With no extra delivery cost.
Do you ship to Southern Ireland ?
Yes ,However you would need to call us for costs on delivery charges to Southern Ireland as prices will vary dependant on items purchased.
Do you ship to Channel Islands and Do you charge VAT ?
Yes, However you would need to call us for costs on delivery to Channel Islands as prices will vary dependant on items purchased.
The channel Isles are exempt from VAT charges , We accept orders on this basis .
What Material(s) are the Peli cases made of ?
The cases are made out of a Polypropylene copolymer material that is light weight, durable and highly chemical resistant.
What temperatures can the Peli cases tolerate?
The cases will withstand temperatures from -23.3ºC (-10ºF) to +98.9ºC (+210ºF)
What adhesives and /or paints can be used on the Peli cases?
Due to the nature of the polypropylene being chemically inert, very little will attack the material. That also means that very few adhesives and paints will adhere satisfactorily. For an adhesive, we have found that 3M’s DP-8005 two-part adhesive works very well with our case material. It has also been reported that “Shoe Goo” works very well. For paint, Krylon has a product out called Fusion that they claim will adhere to polyolefin-based materials like polypropylene.
Are there any hazardous substances in the Peli case material
RoHS, or “Restriction on Hazardous Substances” - RoHS specifically bans or restricts the use of lead, cadmium, mercury, hexavalent chromium, polybrominated biphenyls (PBB) and polybrominated biphenyl ethers (PBDE). At the July 1, 2006 implementation of the RoHS provisions, Peli cases will not contain the banned or restricted materials and will therefore be RoHS compliant. NOTE: Directive 2000/95/EC of the European Parliament and of the Council of 27 January 2003 on the restriction of the use of certain hazardous substances in electrical and electronic equipment – is aimed at reducing the hazardous materials content in electronic products as well as increasing the recycling efforts for these products
What testing have you done? Certificates?
Peli cases have been tested to Ingress Protection (IP), Def Stan 81-41/STANAG 4280, MIL-C-4150J and ATA 300. Certificates are on file and copies are available upon request. Please note that for deep submersion internal bulkheads should be installed.
Are the Peli cases water resistant?
Yes, the cases are water resistant. There is an o-ring in the lid and a Gore-Tex® membrane in the pressure equalization valve that keep water out of the case
How does the Pressure Equalization Valve Work
The Pressure Equalization Valve is a simple device. It consists of a housing with a hole through it that is covered with a thin Gore-Tex® membrane. According to the GoreTM tech sheet: “The microporous expanded polytetraflouroethylene (ePTFE) membrane continuously allows the free passage of gases and vapours, equalizing the pressure differential between the enclosure and ambient before it builds to the point that a seal is compromised. Water, dust and dirt are repelled by the hydrophobic membrane, thereby protecting expensive and sensitive electronics”.
What is the O-Ring made of ?
The o-ring is made of EPDM or Ethylene Propylene Diene Monomer. It is well known for its excellent ozone, weathering and aging resistance. It also has excellent water and steam resistance, maintains its flexibility at low temperatures, features excellent resistance to alkalis, acids and oxygenated solvents and is very colour stable. (It is not recommended for resistance to oil, gasoline and hydrocarbon solvents.) EPDM is found in a wide range of applications and is excellent for use outdoors.
What exactly is Peli's Unconditional Guarantee of Excellence ?
For more than 30 years, Peli’s guarantee has been simple: “You Break It, We Replace It…Forever™” which means that if for any reason you are not satisfied with the quality or performance of the Peli™ product you have purchased, Peli Products will gladly replace the product or refund your money (at your option) within 30 days after the purchase through the original Dealer/Retailer. Peli Products will continue to guarantee the product directly, against breakage or defects in workmanship. This guarantee does not cover the lamp or batteries in lights. The o-rings must be kept greased (and replaced if damaged) per product instructions. (Replace o-rings annually or when damaged.) Any liability, either expressed or implied is limited to replacement of the product. This guarantee is void only if the Peli™ product has been abused beyond normal and sensible wear and tear.
The guarantee does not cover shark bite, bear attack and children under five.
Where can I send Warranty and repair returns ?
Please contact us on 01902.764000 for information
or email sales@waterproof-cases.co.uk
Where can I purchase replacement parts?
Please contact us on 01902.764000 for details
or email sales@waterproof-cases.co.uk
ANY QUESTIONS UNANSWERED PLEASE EMAIL US
EMAIL ADDRESS :
sales@waterproof-cases.co.uk
If ordered online before 3pm Delivery is usually 24 - 48hours Maximum .
Can I guarantee next day delivery ?
Yes , If next day delivery is required please call 01902.764000 for prices
Are all items in stock ?
All items are usually in stock however if your item is currently unavailable you will be contacted within 24hours
with anticipated delivery date .
Do you ship to Northern Ireland ?
Yes . With no extra delivery cost.
Do you ship to Southern Ireland ?
Yes ,However you would need to call us for costs on delivery charges to Southern Ireland as prices will vary dependant on items purchased.
Do you ship to Channel Islands and Do you charge VAT ?
Yes, However you would need to call us for costs on delivery to Channel Islands as prices will vary dependant on items purchased.
The channel Isles are exempt from VAT charges , We accept orders on this basis .
What Material(s) are the Peli cases made of ?
The cases are made out of a Polypropylene copolymer material that is light weight, durable and highly chemical resistant.
What temperatures can the Peli cases tolerate?
The cases will withstand temperatures from -23.3ºC (-10ºF) to +98.9ºC (+210ºF)
What adhesives and /or paints can be used on the Peli cases?
Due to the nature of the polypropylene being chemically inert, very little will attack the material. That also means that very few adhesives and paints will adhere satisfactorily. For an adhesive, we have found that 3M’s DP-8005 two-part adhesive works very well with our case material. It has also been reported that “Shoe Goo” works very well. For paint, Krylon has a product out called Fusion that they claim will adhere to polyolefin-based materials like polypropylene.
Are there any hazardous substances in the Peli case material
RoHS, or “Restriction on Hazardous Substances” - RoHS specifically bans or restricts the use of lead, cadmium, mercury, hexavalent chromium, polybrominated biphenyls (PBB) and polybrominated biphenyl ethers (PBDE). At the July 1, 2006 implementation of the RoHS provisions, Peli cases will not contain the banned or restricted materials and will therefore be RoHS compliant. NOTE: Directive 2000/95/EC of the European Parliament and of the Council of 27 January 2003 on the restriction of the use of certain hazardous substances in electrical and electronic equipment – is aimed at reducing the hazardous materials content in electronic products as well as increasing the recycling efforts for these products
What testing have you done? Certificates?
Peli cases have been tested to Ingress Protection (IP), Def Stan 81-41/STANAG 4280, MIL-C-4150J and ATA 300. Certificates are on file and copies are available upon request. Please note that for deep submersion internal bulkheads should be installed.
Are the Peli cases water resistant?
Yes, the cases are water resistant. There is an o-ring in the lid and a Gore-Tex® membrane in the pressure equalization valve that keep water out of the case
How does the Pressure Equalization Valve Work
The Pressure Equalization Valve is a simple device. It consists of a housing with a hole through it that is covered with a thin Gore-Tex® membrane. According to the GoreTM tech sheet: “The microporous expanded polytetraflouroethylene (ePTFE) membrane continuously allows the free passage of gases and vapours, equalizing the pressure differential between the enclosure and ambient before it builds to the point that a seal is compromised. Water, dust and dirt are repelled by the hydrophobic membrane, thereby protecting expensive and sensitive electronics”.
What is the O-Ring made of ?
The o-ring is made of EPDM or Ethylene Propylene Diene Monomer. It is well known for its excellent ozone, weathering and aging resistance. It also has excellent water and steam resistance, maintains its flexibility at low temperatures, features excellent resistance to alkalis, acids and oxygenated solvents and is very colour stable. (It is not recommended for resistance to oil, gasoline and hydrocarbon solvents.) EPDM is found in a wide range of applications and is excellent for use outdoors.
What exactly is Peli's Unconditional Guarantee of Excellence ?
For more than 30 years, Peli’s guarantee has been simple: “You Break It, We Replace It…Forever™” which means that if for any reason you are not satisfied with the quality or performance of the Peli™ product you have purchased, Peli Products will gladly replace the product or refund your money (at your option) within 30 days after the purchase through the original Dealer/Retailer. Peli Products will continue to guarantee the product directly, against breakage or defects in workmanship. This guarantee does not cover the lamp or batteries in lights. The o-rings must be kept greased (and replaced if damaged) per product instructions. (Replace o-rings annually or when damaged.) Any liability, either expressed or implied is limited to replacement of the product. This guarantee is void only if the Peli™ product has been abused beyond normal and sensible wear and tear.
The guarantee does not cover shark bite, bear attack and children under five.
Where can I send Warranty and repair returns ?
Please contact us on 01902.764000 for information
or email sales@waterproof-cases.co.uk
Where can I purchase replacement parts?
Please contact us on 01902.764000 for details
or email sales@waterproof-cases.co.uk
ANY QUESTIONS UNANSWERED PLEASE EMAIL US
EMAIL ADDRESS :
sales@waterproof-cases.co.uk
