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FAQ's
  • How long is delivery?

    Because we have over 2000 products online, delivery times can vary. For orders placed online before 2pm Monday-Thursday, if the item is in stock at one of our UK warehouses, next working day delivery is included. If the item is not in stock, one of our customer service advisors will contact you. If the item is required for next day delivery, please call us on 01902 324734 or chat online to check stock is available per your requirements.

  • Can I guarantee next day delivery?

    If next day delivery is required, please call 01902 324734 for more information.

  • Do you ship to Channel Islands and Do you charge VAT?

    Yes, However you would need to call us for costs on delivery to Channel Islands as prices will vary dependent on items purchased. The channel Isles are exempt from VAT charges , We accept orders on this basis.

  • Warranty / Repairs

    Please email sales@waterproof-cases.co.uk with a photograph, description of what the issue is and your original order number.

    We can then speak to the manufacturer and come back to you with your options.

  • Christmas Delivery Info

    Please note our offices close on the 21st December and reopen 2nd January.

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UK Shipping

If your ordered items are in stock at one of our UK warehouses, provided the order is placed before before 2pm Monday-Thursday, next working day delivery is included. If the item is not in stock, one of our customer service advisors will contact you. If the item is required for next day delivery, please call us on 01902 324734 or chat online to check stock is available for your requirements.

Deliveries to the Scottish Highlands, Isle of Man, Isles of Scilly, Northern Ireland and Republic of Ireland may take longer than 1 working day and do have an extra delivery charge which is applied during the online order process.

Whilst every reasonable effort shall be made to have your order delivered on your chosen day, this is not a guarantee. Some instances where third parties are used, it may not be possible and this is unfortunately out of our control. We shall not be liable for any losses, damages or expenses incurred by the buyer, courier or company if any failure to meet any estimated delivery date occurs.